Travel admissibility

Vaccine requirements for travellers

Effective November 30, 2021, air passengers departing from Canadian airports (domestic, transborder or international flights) will need to be fully vaccinated. A valid COVID-19 molecular test will no longer be accepted as an alternative to vaccination unless travellers are eligible for one of the limited exemptions. More details.

Make sure your health allows you to travel.

Mandatory COVID-19 questionnaire

You will be required to answer these health-related questions when checking in:

• 1 - Have you been refused boarding in the past 10 days due to medical reasons related to COVID-19?
• 2 - Do you have or suspect you may have COVID-19?
• 3 - Do you have a fever, a cough or breathing difficulty?
• 4 - A removable mask that covers your nose, mouth and chin is required. Do you have any concerns with wearing a mask?
• 5 - Do you have a vaccination certificate or valid COVID-19 test? You are required to provide a valid document on request.
• 6 - Passengers 12 years of age and older must be fully vaccinated or have a valid COVID-19 test to be eligible to travel. Most countries require you to complete a form (paper or electronic) detailing your travel plans and contact information. Do you have any concerns about providing this information?
• 7 - FOR INTERNATIONAL FLIGHTS TO CANADA: There are COVID-19 travel requirements applicable to all travellers coming to Canada. Is there any reason why you would be denied entry into Canada?

If you answer YES to any of the questions while checking in online or at the airport, you will be prohibited from travelling, unless you present a medical certificate attesting that your symptoms are not related to COVID-19 (applicable only to questions 1 to 3).

Before you travel,

it’s important that you check the entry requirements of your destination country and the measures to follow upon your return.

For example:

• You may be asked to provide your contact information so that you can be reached if need be. For destinations where an electronic form is not available, a paper form will be provided. If you refuse to provide your contact information, you will be denied entry into the country.
• You may be required to quarantine at destination or upon your return.
• You may have to undergo a COVID-19 screening test prior to departure and/or upon arrival.
• You may need a medical certificate attesting that you’re fit to travel.

Make sure to familiarize yourself with these requirements and comply with them.

We invite you to consult the website of the International Air Transport Association to learn about your destination's entry requirements.

Sharing your contact information

• To assist various public health authorities, including the Public Health Agency of Canada, in their contact tracing efforts and collective fight against COVID-19, you are invited to provide your personal information (name, phone number and email) at check-in (whether online or at the airport). Participation is entirely voluntary, except for flights to the United States.
• We will pass your information along to the public health authorities upon request. This will allow them to contact you if, for instance, you have been in close proximity to a passenger on your flight who tested positive for COVID-19. This initiative is in addition to the various destination entry requirements.

Government of Canada’s travel advisories

Before you travel, consult the Government of Canada’s travel advisories. An official global travel advisory and pandemic travel health notice are currently in effect.

Unaccompanied minors

Prior to departure, make sure that the unaccompanied minor has all the necessary documentation. Pay particular attention to the entry requirements of their destination; for instance, some countries require forms to be completed online prior to departure and/or proof of a negative COVID-19 test.

COVID-19 testing requirements

Most countries, including Canada, require travellers to present documentation of a negative COVID-19 test result. To ensure you have the proper documentation, you must verify the following information:

• What types of tests are accepted? This requirement varies from country to country. 
• When do you need to take your test? You must take your test within the time frame set by the authorities in your destination.
• What information should be included in the documentation? Some countries require specific information to be included on the test result.

If you do not have the correct documentation, you may be denied boarding (exceptions apply). Starting February 28, 2022: proof of a professionally administered or observed antigen test taken outside of Canada no more than 1 day before your scheduled flight or entry to Canada by land or water.

To help you comply with this measure, the Government of Canada has compiled a COVID-19 testing centres directory for each country. To access it, simply visit the Canadian government website, select the country, click on the "Health" tab and then scroll down to the "COVID-19 Testing" section.

Also, for easier access to these tests, some hotel partners are now offering their clients COVID-19 testing on-site or at an external clinic.

Exception: Those who have recovered from COVID-19 (and are no longer infectious) yet keep testing positive may be granted an exception (for travel to Canada). They can provide proof of a positive COVID-19 molecular test taken 11 to 180 days prior to departure, instead of a negative COVID-19 molecular test. More details.

COVID-19 test on arrival in Canada: advance registration recommended

All travellers should expect to undergo on-arrival COVID-19 molecular testing given the new measures in place due to the introduction of the Omicron variant.

It is strongly recommended that you pre-register for your on-arrival COVID-19 molecular test prior to landing in Canada to avoid lengthy lines and delays in processing.

Please visit https://travel.gc.ca/travel-covid/travel-restrictions/flying-canada-checklist/covid-19-testing-travellers-coming-into-canada and select airport test provider to pre-register for your on-arrival test.

COVID-19 Travel Insurance

To travel with peace of mind, we encourage you to underwrite our COVID-19 Pandemic Travel Insurance. Its enhanced coverage will provide you with the medical attention and assistance you may require, should you contract the virus. For more information, please contact your Travel Professional.

Reliable sources of information

that you might find useful:

• The World Health Organization for the latest news and frequently asked questions about COVID-19.
• The International Air Transport Association for regular updates on travel restrictions.
• The Government of Canada for information on the pandemic in Canada and other countries.
• Airport websites for relevant travel information.

A passport is still required

and must be valid for all international travel.

Foreign nationals also need an Electronic Travel Authorization (eTA) or a visa containing an eTA to enter Canada. Please inquire.

Please note that a mask is required upon arrival at the airport; otherwise, you will not be able to enter the airport and, therefore, travel.